Our client was shopping at a Center City, Philadelphia grocery store. Walking through the juice isle, she stepped into a pool of liquid spilled by a store employee who dropped a juice container while loading a shelf. The entire incident was caught on tape. The tape confirmed that the spill was caused by an employee. The tape also confirmed that our client was pushing a cart forward and did not see the spill. In our client’s own words, “My feet just flew out from under me. My whole, like, right side, my right back, my shoulder, everything slammed, and then my head kind of slammed, I almost feel like there was a whiplash at the end, like my head slammed at the end.” The grocery store agreed to settle the case after our client’s doctor found that there was nothing more that could be done to improve her condition.